Privacy Policy

1. Introduction

Welcome to Medley Roof Masters (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.medleyroofmasters.com) or use our roofing services.

By using our website or submitting your information to us, you agree to this Privacy Policy. If you do not agree, please do not use our website or provide your personal data.

2. Company Information

Medley Roof Masters
📍 224 NW South River Dr, Medley, FL 33166
📞 (954) 526-3423
📧 info@medleyroofmasters.com

We provide roofing services including roof installation, roof repair, roof replacement, commercial roofing, roof maintenance, and emergency roof repair across Medley, Coconut Creek, Pompano Beach, Coral Springs, and surrounding South Florida areas.

3. Information We Collect

We may collect the following types of information from you when you interact with our website or services:

A. Personal Information

• Name

• Email address

• Phone number

• Physical address (if you request an inspection or quote)

• Any message or information you provide through our contact forms or email

B. Non-Personal Information

• IP address

• Browser type and version

• Device type (mobile, tablet, desktop)

• Pages visited and time spent on our site

• Referring website or search engine

This data helps us improve website performance, understand user preferences, and enhance your overall experience.

4. How We Use Your Information

We collect and use your information for the following purposes:

• To respond to your inquiries or quote requests

• To schedule roof inspections and services

• To send project updates or appointment reminders

• To improve our website, marketing, and customer service

• To comply with legal obligations and prevent fraudulent activity

We only collect the data necessary to deliver quality service and communication.

5. How We Protect Your Information

Your trust is important to us. We implement industry-standard security measures to safeguard your information against unauthorized access, alteration, or disclosure.
Our website uses SSL (Secure Socket Layer) encryption to ensure secure data transmission.

While no method of online transmission is completely secure, we make every effort to protect your information responsibly and transparently.

6. Information Sharing and Disclosure

We respect your privacy and never sell or rent personal data. We may share information only in limited circumstances:

• With service providers who assist us in operating our business (e.g., email, hosting, or payment processing)

• To comply with legal obligations or respond to lawful requests by authorities

• To protect our rights or prevent fraud if suspicious activity is detected

All partners and third-party vendors are required to maintain strict confidentiality and use your data only for the agreed purpose.

7. Cookies and Tracking Technologies

Our website uses cookies — small files stored on your device — to improve your browsing experience.

Cookies help us:

• Remember your preferences

• Analyze site traffic and usage

• Enhance website performance

You can control or delete cookies through your browser settings. However, disabling cookies may affect the functionality of some parts of the site.

8. Google Analytics and Advertising

We may use Google Analytics or similar tools to collect anonymous information about how visitors use our site. This includes data such as page views, visit duration, and geographic location.

This data helps us improve content and user experience. You can opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-on.

If we run online ads (e.g., Google Ads or Facebook Ads), tracking pixels may be used to measure ad performance. These do not collect personally identifiable information.

9. Data Retention

We keep your personal information only as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations. When no longer needed, data is securely deleted.

10. Your Rights and Choices

You have full control over your personal information. You may:

• Request access to the data we hold about you

• Ask us to correct, update, or delete your data

• Withdraw consent for future communications

• Opt out of marketing emails at any time by contacting us directly

To exercise your rights, please email info@medleyroofmasters.com. We will respond promptly in accordance with applicable privacy laws.

11. Children’s Privacy

Our website and services are intended for adults and are not directed at children under 18. We do not knowingly collect personal information from minors. If we become aware that we have collected such data, it will be deleted immediately.

12. Links to Other Websites

Our website may contain links to third-party sites for your convenience (for example, manufacturer pages or roofing product suppliers). We are not responsible for the privacy practices, content, or policies of those external sites. Please review their privacy statements before sharing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect new laws, technologies, or business practices. Updates will be posted on this page with a revised effective date. Please review this page periodically to stay informed about how we protect your data.

14. Consent

By using our website or submitting your information, you consent to the collection and use of your data as described in this Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
Medley Roof Masters
📍 224 NW South River Dr, Medley, FL 33166
📞 (954) 526-3423
📧 info@medleyroofmasters.com